Well after being told that O2 were sending out an unlock code, I received a letter a week later basically saying "you can't have an unlock code because this phone is special to our network and we want you to have the best service"... which really impressed me.
I've since found a really cool website called http://rebelsimcard.com/virtu/ which deals in unlocking phones without risking invalidating warranties etc.. I've ordered one for my Dell Streak and will let you know how it turns out.
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